T & C

IMPORTANT THINGS:
How to buy?

Mirabatik favor “first pay first served” policy for customers, which means customer who made the very first payment, shall have the entitlement of purchase. For customers who may fail to ‘first pay first served’ purchase entitlement due to the order or relatively global time difference, we sincerely apologize them and wish them a very good luck in their next orders. In accordance of the “first pay first served” policy, the very first payment from buyers shall be accepted.

1) Fill in the 'order form' , it is advisable to read our terms and conditions before you buy. Make sure you fill in the correct email address.

2) You will get notification from us , contains the guideline how to buy ( with acc number).

3) Total up with shipping cost, bank in the money either using online/manual transaction (atm machine, counter)

4) How to save the receipt?

ONLINE TRANSFER

1. SAVE your payment slip in simple IMAGE file format (JPG/PDF)/ or doc file . PLEASE TAKE NOT THAT WE CANNOT ACCEPT REFERENCE NUMBER OR TRANSACTION NUMBER OR FILES IN OTHER FORMATS. You can also take picture by phone camera. No need to print and scan.
2. INFORM by EMAIL the payment slip to us for verification as soon as possible once payment is made or else we wont know you have made payment.
3. Please put YOUR email address at Description of transaction: when transferring ( email address which you put in the form)

 

CASH DEPOSIT

1. SCAN or take a photo of payment slip.
2. EMAIL the payment slip to us for verification.

*Take note that, If no receipt payment/proof given, ur order will not be delivered.

5) After payment has been made, customer is advise to email us as soon as possible after made the payment and the details or else we won't know. If u deposit larger amount to atm/deposit machine ,please email us with ur account number. We will transfer the balance. If u insist us to put the balance inside the parcel, we will not responsible for the any lost during shipment.

6) After confirming your payment, we will mail out ur item. Please take note that we do mailing only 3 times per week.Please allow 1-3 business days for the item to be shipped out.  Usually we don't do posting on friday.

7) Wait for your item to be arrived. Tracking number will be given once posted.
If addressee is not available by the time POS Laju at his/her place, we advise her/him to pickup his/her item at nearest POSLAJU branch. NO REFUND or EXCHANGE if the parcel returned to us due if customer not available by the time parcel delivered. Also buyer has to top up shipping cost again if parcel returned to us.

Thank you and enjoy your shopping..